Regional IT Officer

Tegucigalpa, Francisco Morazán Department, Honduras · Global IT


Description of the unit / department:

IT department is tasked with providing and maintaining ICT services and applications to its Trócaire offices in Ireland and in the Field

Background to the Role:

To ensure that Trócaire staff in Central America are able to use Trócaire systems effectively and efficiently, through the provision of 1st and 2nd line support, the implementation and maintenance of local ICT infrastructure according to Trócaire policies and standards, and training staff in systems use.

Reporting to:

Subject to location either the Country Director Honduras, Nicaragua or Guatemala. Dotted line to IT Operations and Enterprise Systems

Managing: (Individuals/Team)


Contract Type:

This is a locally recruited (Honduran, Nicaragua, Guatemala nationals and residents) full-time position

Contract Duration:

Initial period of 1 year.

Subject to performance, priorities, and funds, the position may be extended beyond that period.

Grade and Scale:

Grade 4

Location of Position

Tegucigalpa, Honduras or Managua, Nicaragua or Guatemala City, Guatemala.

Scope of the Role:

IT Support Trócaire LARO as defined by IT Department Maynooth

Safeguarding Children Policy:

Trócaire is committed to Safeguarding people within our Programmes from Exploitation and Abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives. Any candidate offered a job with Trócaire will be expected to sign Trócaire’s Safeguarding Policies and Global Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This role may require police vetting.

Key Duties & Responsibilities


Person Specification – Required Requirements

(E) Qualification

University degree in ICT ( or equivalent qualification from a technical institution or substantial working experience in the ICT domain )

(E) Experience

At least 4 years working in a ICT administration role

(E) Skills

(E) Qualities

(E) Other

Must be available to travel and work outside of normal working hours as required

Person Specification – Desirable Requirements (D)

(D) Qualification

MCP, MCSE, CompTIA Certification

(D) Experience

Direct Experience of the NGO sector and delivering IT in connectivity constrained environments.

(D) Skills

Job Spec created by (Initials):


Job Spec edited by (Initials):


Job Spec approved by (Initials):



July 2017

Las personas interesadas que cumplan con todos los requisitos establecidos deben enviar su currículo vitae y carta de motivación ambos en ingles con aspiración salarial y el país en donde quieren trabajar a más tardar el viernes 18 de agosto del 2017.

No se tomarán en cuenta aquellos CVs que no cumplan con todos los requisitos

Trócaire alienta encarecidamente a las mujeres a que presenten sus solicitudes


For the candidate with the required experience and passion for the role, Trócaire offers a competitive package of salary and benefits.

Closing date for applications is Friday 18th August 2017.

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